Did the expected money arrive?
Compare operational payment records with processor settlements and bank receipts, allowing for documented fees and timing.
For independent hotel owners and small groups
Understand the difference between hotel revenue and cash.
Explore CORDINZA’s planned combination of software and reconciliation support: compare records, assign investigations and explain the numbers behind owner reports.
Product preview. External pilot intake is not yet open.
Illustrative report / fictional data / USD
Demonstration Hotel
Card payments$10,000
Fees and refunds−$500
Expected settlement$9,500
Bank receipt$9,400
$100 needs explanation
EX-001 · Open · Finance contact assigned
EX-001 · Open · Finance contact assigned
An unexplained difference is not automatically lost revenue.
Follow the investigation →Three questions your records should help answer
Why do the records disagree?
Separate explained differences from unresolved items. Give each investigation an owner, next action and supporting references.
What still needs my attention?
Review open items and their age alongside documented explanations and verified outcomes.
Follow an example before considering a pilot
The walkthrough shows three fictional cases: a settlement shortfall, a duplicate refund record and an accounting posting gap. Review how each finding should be investigated and what would support closure.
A defined service alongside your existing systems
The intended offer combines a software workspace with scoped review and investigation support. Your hotel team supplies context and approvals; processors and banks remain responsible for their own records and payments.
Agree coverage
Name the properties, sources, reporting period and questions to be answered.
Validate and investigate
Check data completeness, review matches and work through exceptions with the nominated finance contact.
Report and assess
Review findings, outstanding dependencies and measured delivery effort against the agreed baseline.
Check what your setup would require
Compatibility depends on the actual product, plan, data access and workflow. Use the local setup checklist to understand the information a future fit review would need.
Developed around real operating questions
The development work draws on requirements from VATERRA House Lagos, a group-owned hotel. That operating context informs the design; it is not independent evidence of customer savings or external service readiness.